Shipping policy

Shipping Policy

Processing Time All soaps are handcrafted in small batches. Please allow 3–5 business days for your order to be processed and packed before shipping.

Canada We ship across Canada via Chit Chats. Standard shipping: 5–10 business days

United States We ship to the US via Chit Chats at discounted cross-border rates. Standard shipping: 5–10 business days

🎉 Free shipping on all orders over $50 CAD!

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Orders over $50 CAD qualify for free shipping automatically.

Tracking A tracking number will be emailed to you once your order has shipped.

Delays We are not responsible for delays caused by carriers once the package has left our facility.

For any shipping concerns, contact us at hpolepally@gmail.com